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Privacy Policy

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Effective Date: August 23, 2024

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At Reneescreatives, located in Michigan, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit and interact with our website www.reneescreatives.com (the “Site”).

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1. Information We Collect

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We gather information from you in the following ways:

  • Registration and Orders: When you register on our Site, place an order, or participate in contests, surveys, or other features, we may ask for your name, email address, mailing address, phone number, credit card details, and other relevant information. You may choose to browse our Site anonymously.

  • Gift Information: To fulfill gift purchases, we collect information about the gift recipient. This information is used solely for order fulfillment and is not used for marketing purposes.

  • Usage Data: We collect data on how you interact with our Site, including your IP address, browser type, pages visited, and time spent on the Site.

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2. How We Use Your Information

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We use your information for the following purposes:

  • Personalization: To tailor your experience on our Site and present content and product offerings that match your interests.

  • Customer Service: To improve our responsiveness to your customer service inquiries.

  • Transaction Processing: To efficiently handle your orders and payments.

  • Feature Management: To administer contests, promotions, surveys, and other Site features.

  • Communication: To send newsletters or promotional emails if you have opted in. You can opt out of these communications at any time as described in the "Opt-Out" section below.

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3. How We Protect Your Information

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We implement robust security measures to protect your personal information:

  • Secure Systems: Your information is stored in secure networks and accessible only to authorized personnel who are required to maintain confidentiality.

  • Encryption: Sensitive information is transmitted using Secure Socket Layer (SSL) technology and encrypted for security.

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4. Use of Cookies

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We use cookies to enhance your experience:

  • Cookies: These small files are transferred to your computer via your browser to help us remember and process items in your shopping cart, understand your preferences, and analyze Site traffic.

  • Third-Party Services: We may engage third-party service providers to assist with Site analysis. These providers are bound by confidentiality agreements and use the data only for our purposes.

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You can manage cookie settings through your browser. Disabling cookies may limit some Site functionalities, but you can still place orders by contacting customer service.

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5. Disclosure of Information

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We do not sell or trade your personal information. We may share your information with:

  • Service Providers: Companies that assist with Site operations, transaction processing, or customer service, under confidentiality agreements.

  • Legal Requirements: To comply with legal obligations, enforce our policies, or protect our rights and safety.

  • Non-Personally Identifiable Data: Aggregate data may be shared for marketing or advertising purposes.

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6. Opt-Out, Removal, or Modification

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To manage your information:

  • Email Preferences: Update your email subscriptions in the "My Account" section or follow unsubscribe instructions in our emails. Note that you may receive emails already in production.

  • Account Removal: To delete your account information, sign into "My Account" and remove your addresses and payment details. We may retain transaction records for service and record-keeping purposes.

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7. Third-Party Links

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Our Site may contain links to third-party websites. These sites have their own privacy policies and practices. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

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8. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date it is posted. We encourage you to review this policy periodically to stay informed about how we are protecting your information. This policy was last modified on August 23, 2024.

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9. Questions and Feedback

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We welcome your questions, comments, and concerns about our privacy practices. Don't hesitate to get in touch with us with any feedback or inquiries:

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Reneescreatives
1964 N 26th Street

Email: renee@reneescreatives.com
Phone: (916) 352-0089

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10. Online Policy Only

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This Privacy Policy applies solely to information collected through our website and does not extend to information collected offline.

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11. Terms and Conditions

Please review our Terms and Conditions for details regarding the use, disclaimers, and limitations of liability related to our Site.

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12. Your Consent

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By using our Site, you consent to our Privacy Policy and agree to the terms outlined herein.

Thank you for choosing Reneescreatives. We are dedicated to ensuring your privacy and providing you with a secure and enjoyable shopping experience.

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